We don't sell off-the-shelf products; we source all our products from their respective distributor / manufacturer. All the products are processed and shipped from USA to India, within 5 business days after you place an order, to make sure it is latest, authentic and genuine, unless the product is backordered (Out of Stock). Please note that we do not ship on Saturdays and Sundays.
The total delivery time for your order is the period of time from when you place your order until the time you receive it. It is comprised of two parts: the processing time and the shipping time.
The time from when you submit your order to when the item leaves our warehouse in the USA. In most cases, this is 4-5 business days. Please keep in mind that these timelines are estimates and may sometimes take a little longer based on stock availability and transit time.
The time from when the item leaves our warehouse (in New York, USA) to when it arrives at your door (address in India). In most cases, orders get delivered in 15-20 days from your order date.
Some items may be readily available at our India warehouse- in that case, orders for those items will be fulfilled much faster through our supply chain partner hubs located across the country.
All items are carefully packaged as to avoid any form of damage. We ship all our orders through our Standard Shipping partners- Delhivery and DTDC. Depending on your delivery pincode, we choose the fastest shipping carrier for you. Delivery typically can take up to 15-20 business days from the order date. At the time of delivery, you may be asked to share a OTP (one-time password), which you will previously receive on your registered mobile number. This process is implemented to make sure that your order does not end up in the wrong hands.
The item price is inclusive of Import duty for all orders, hence Import duty is prepaid- you don’t have to pay anything extra at the time of delivery. The item price excludes 18% GST (Goods & Service Tax); hence your final order amount will be Product price+18% GST on pan India basis. The shipping and handling fee for your order is on us.
We are currently not providing any Expedited Shipping Service, because the delivery time includes International shipping time (from the USA to India) and Custom Clearance time, which honestly we have no control of.
We are currently not fulfilling any international orders. However, we have plans to expand our outreach in the near future. Information about the same will be made available on this website.